
Skill-Mix offers a solution to staffing shortages and increasing demands in the healthcare sector. Thanks to a comprehensive, software-based approach, optimized staff scheduling is already a reality today. To ensure project success, the software is integrated into a process and change management strategy that provides structured support to clients.




















In recent years, more and more nursing positions have been created and funded. Nevertheless, staff are dissatisfied, turnover is high, and many positions remain unfilled. Processes within the clinic are often associated with delays and frustration for everyone involved. The looming staffing shortage caused by demographic change cannot be stopped.
Our goal is to work with all stakeholders to find a solution today. To achieve tangible relief and improvement and to ensure high-quality, comprehensive care in the future. With a comprehensive concept combining methodology, software, and change management that can be implemented immediately!

In the healthcare sector, it’s not enough to simply provide the best software—it must also be integrated into local processes, and those processes must be adapted. Employees must be involved and heard in order to achieve full acceptance. Otherwise, there is a risk that solutions will exist in name only but not be put into practice.
Especially in IT projects, interfaces and data silos often hinder the benefits. That is why we work with minimal data usage and with open interfaces optimized through partnership. This ensures that a launch is possible immediately and that expansions can be planned at any time without limitations.
Our change management concept, refined over 8 years, guides all stakeholders, develops a meaningful target process model, and ensures through close support that this goal is achieved.

Everything outside of patient care should be optimized—yet other staff resources must also be utilized effectively. Otherwise, the staffing shortage cannot be resolved. Only when various staff members on the ward take on tasks that suit them and align with their qualifications and areas of expertise will there be enough staff to meet the expected care demands.
The first step toward optimized collaboration on the ward can be taken immediately, and together we can implement the ward care of the future.

Cliniserve CARE, as a nursing process platform, facilitates the transition to an automated skill mix using a proven approach. Tangible added value is generated at every stage, and interfaces are only required as needed.

Without a care process platform, various professional groups are deployed without effective workload management and are therefore severely limited in their ability to perform their duties.

Without changes to IT systems or organizational structures, tasks within the ward are distributed in an optimized manner.

Various functions and peripheral systems are linked to the stations. This reduces the communication burden on all sides and prevents interruptions.

Through deep integrations with EHR systems and cutting-edge technologies, ad hoc tasks and scheduled activities are linked, consistently delegated, and automated—for the future of nursing care!
Implementing a skill mix concept requires digital support. Cliniserve CARE offers customizable, ready-to-use deployment scenarios tailored to each facility, as well as flexible integrations through partners or directly.

With our approach, we ensure that our projects are tailored to your needs and circumstances. We support you at every stage of decision-making and implementation with process consulting, documentation, and concepts. This ensures that every project generates added value for users and a return on investment from the very start.

Analysis of your goals, circumstances, and preferences —schedule a consultation!

Deciding on a project—we provide support with a concept, ROI calculation, and product information

Internal approvals —whether involving IT, data protection, employee representatives, or procurement—we handle the coordination and provide tailored information

Detailed process analysis and configuration —we set up your operating environment at the station and function levels

Go-live with on-site training —we guide end users through the entire onboarding process

Expansion and enhancement— based on live data and insights, additional modules and areas can be implemented
Together, we will assess your current situation and potential, and determine how you can start preparing today for the care organization of the future.