The Cliniserve TEAM communication software, used as an add-on to the duty roster, comprehensively optimizes absence management. Transparent and fair scheduling decisions, efficient communication, and a flexible modular structure ensure that open shifts are optimally filled. As an add-on to any duty roster software, the solution is ready for immediate use.
Whether it’s flex pools, on-call shifts, filling in from off-duty status, or data-driven schedule changes—Cliniserve TEAM makes absence management in healthcare efficient again.
Based on the system data, the reduction in workload can be quantified immediately, while the solution helps ensure adequate staffing levels again.
Cliniserve TEAM enhances the duty roster to enable comprehensive absence management. The communication and scheduling solution addresses absence management at an early stage and combines all available strategies into a coherent overall plan. By combining structured workload data with all absence management strategies (staff pool, on-call shifts, and filling in from off-duty staff) and integrating them with the duty roster, it enables an optimal response to absences. This ensures that absence management can be managed in a sustainable and comprehensive manner.
Depending on the structure and scope of your specific contingency plan, Cliniserve TEAM provides support through one or more modules for scheduling and communication.
Clinics can start with the components best suited to their contingency management needs and expand at any time.
From structured shift requests and data-driven matching with available pool employees to automated notifications for all parties involved—efficient and fair pool management with integration into scheduling software.
From the submission of preferred shifts by on-call staff and students, through the ward’s centralized shift requests, to the filling of vacant shifts, the module supports the process by providing additional staffing resources. Exporting data to payroll software is also an option.
With Cliniserve TEAM, filling vacant shifts from existing teams becomes a fully automated process—from precise demand reporting to seamless shift handoffs. At the same time, disruptions to staff availability are minimized as much as possible.
Cliniserve TEAM can be seamlessly integrated as an upgrade for existing scheduling systems. It offers interfaces with all common solutions—as a read interface for scheduled shifts and as an export feature for payroll accounting. This allows existing systems to be kept up to date through the employee app.
Cliniserve TEAM - Tyrol Clinics
Cliniserve offers a comprehensive package to help you implement digital transformation successfully, securely, and affordably.
Cliniserve solutions are optimized for use in healthcare—they are easy and intuitive to use, integrated into clinical workflows, and mobile at the point of care.
Cliniserve is implemented and secured in a hybrid cloud environment in accordance with the highest standards, including BSI:C5 and ISO 27001.
Cliniserve consistently offers a proven change management approach from a single source.
The right software-based approach for every type of outage management—the solution can be expanded at any time.
Thanks to open interfaces and a scalable cloud, it can be integrated into the duty roster or used as a standalone solution.
With our approach, we ensure that our projects are tailored to your needs and circumstances. We support you at every stage of decision-making and implementation with process consulting, documentation, and concepts. This ensures that every project generates added value for users and a return on investment from the very start.
Analysis of your goals, circumstances, and preferences —schedule a consultation!
Deciding on a project—we provide support with a concept, ROI calculation, and product information
Internal approvals —whether involving IT, data protection, employee representatives, or procurement—we handle the coordination and provide tailored information
Detailed process analysis and configuration —we set up your operating environment at the station and function levels
Go-live with on-site training —we guide end users through the entire onboarding process
Expansion and enhancement— based on live data and insights, additional modules and areas can be implemented
Together, we will assess your current situation and potential, and determine how you can start preparing today for the care organization of the future.
