CARE Software Overview

More time for patient care right away and a skill mix in place

As a care process platform, Cliniserve CARE coordinates tasks to ensure that staff are optimally deployed based on their skill mix, department, and workload. This immediately frees up valuable time for patient care, streamlines processes, increases transparency, and improves staff deployment.

  • A proven approach
  • Flexible software
  • Secure and scalable
  • Multiple return on investment
Care facilities of all sizes and types in the DACH region are optimizing their care with Cliniserve

Cliniserve CARE provides a mobile platform for nursing processes outside the HIS

The perfect complement to the HIS 

The KIS, along with care planning and documentation, handles billing-related processes and scheduled services. Cliniserve CARE immediately resolves the unstructured chaos that arises outside of planned processes. This improves the quality of care and optimizes staff allocation based on skill mix and availability.
Integration with core systems also helps close process gaps and generate important reminders.

Future-oriented infrastructure

Cliniserve CARE is a mobile-first solution perfectly tailored for use in healthcare. Through iFrame integration into patient portals and bedside terminals, patients are intuitively engaged.

Security and Scalability
Cliniserve CARE Solution

CliniserveCARE is optimized for resource-efficient implementation. Security and scalability are our top priorities.
Certified Data Security: Cliniserve solutions are certified to ISO 27001 and tested to BSI C5 standards.
Cloud Benefits Without Cloud Act: All Cliniserve solutions are hosted in an EEA cloud—for maximum scalability, easy updates, and support. Hosted in a European data center operated by a European company to avoid Cloud Act.
Customized Interfaces: Cliniserve CARE supports REST API as well as ESPA 4.4.4, mail parsers, and custom interfaces, as well as FHIR. You can get started without any integration, or opt for full integration into the HIS.

Cliniserve works closely with various partners and offers proven integrations and out-of-the-box interfaces

Cliniserve CARE Module

Our proven modules, which can be combined in any way, ensure that every customer receives the right overall solution and can expand it at any time. Cliniserve CARE modules can be used on individual wards or cover cross-ward processes; they can be patient-facing or operate purely in the background; and they can be implemented independently or via interfaces. You can find the right solution for almost any challenge in ward care!
Operation, support, updates, and maintenance are always included.

Customer Testimonials

"Through this project with Cliniserve, we were able to demonstrate that an IT project can be implemented in a matter of weeks rather than months or years, and that digitalization can truly benefit everyone involved."

Marcus Kunze
Head of Applications, IT Division, University Medical Center Rostock

"Cliniserve offers the opportunity to make a lasting impact on work processes and services within the nursing care sector and to streamline communication between nurses and patients in an efficient and resource-oriented manner."

Prof. Dr. Uli Fischer
Head of the Quality Management Office, University of Munich Medical Center, Großhadern Campus

“With Cliniserve, we’re laying the groundwork for digitally supported professional care across multiple processes. This allows us not only to give staff more time for patient care and more predictable shifts from day one, but also to improve other processes—such as those related to the operating room and logistics—down the line. Managers and staff can reduce time-consuming phone calls and communicate with each other in a smart and secure way.”

Robert Jeske
Director of Nursing, Ulm University Hospital

“The future of healthcare lies in the smart use of digital technologies. Our goal is to identify innovations that make day-to-day hospital operations easier, provide real benefits to patients, and support our staff in their daily work. Cliniserve is an example of how we are strategically leveraging modern technology to further improve the quality of care.”

Johann Minihuber, M.A., MBA, MAS
Managing Director, Hospital of the Sisters of Mercy in Ried

Key components for project success

Cliniserve CARE provides a comprehensive solution that lays a solid foundation for project success.

UX Maintenance

Our solutions are optimized for use by nursing staff, which also makes existing systems more accessible.

Secure and scalable

Cliniserve offers verified and certified data protection and security in accordance with ISO 27001 and BSI:C5

Flexible

See quick results with the first use case and implement it once you know what you need

Partner

Cliniserve has worked with partners to develop ready-to-use interfaces that enable integration without the need for IT resources.

IT Support

Connectivity monitoring and support, reporting, and IT documentation to facilitate constructive collaboration.

A Structured Approach to Digital Transformation with Cliniserve

With our approach, we ensure that our projects are tailored to your needs and circumstances. We support you at every stage of decision-making and implementation with process consulting, documentation, and concepts. This ensures that every project generates added value for users and a return on investment from the very start.

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1. Analysis

Analysis of your goals, circumstances, and preferences —schedule a consultation!

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2. Decision

Deciding on a project—we provide support with a concept, ROI calculation, and product information

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3. Internal Approval

Internal approvals —whether involving IT, data protection, employee representatives, or procurement—we handle the coordination and provide tailored information

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4. Process Analysis

Detailed process analysis and configuration —we set up your operating environment at the station and function levels

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5. Go-live

Go-live with on-site training —we guide end users through the entire onboarding process

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6. Next Steps

Expansion and enhancement— based on live data and insights, additional modules and areas can be implemented

Take the pressure off your care team today and get ready for the future!

Together, we will assess your current situation and potential, and determine how you can start preparing today for the care organization of the future.

Email
info@cliniserve.de
Phone
0049 (0) 89 24418274
Get in touch