Transparent communication of processes and reducing the need for phone calls
Structured and transparent communication regarding orders between wards and diagnostic or laboratory departments.
Typically, consultations are requested and billed through the hospital information system (HIS). However, numerous phone calls and in-person visits are required for fine-tuning and coordination. Cliniserve CARE organizes these various tasks into multi-step processes that provide a transparent and quick overview of the current status and make it easier to coordinate workflows.
First and foremost, there should be a shared understanding between the relevant diagnostic department and the wards regarding the target process. This can then be quickly mapped in Cliniserve CARE and put into production. More in-depth interfaces are generally not necessary at this stage.
