Fewer gaps and better load distribution in ward processes outside of the case ID
Structure and transparency in task processes independent of case IDs—improving quality on wards while reducing the coordination burden.
Care planning typically involves handling all tasks that are subsequently documented in the patient record and billed. Beyond this, many processes take place that support the clinic’s operations, quality management requirements, or unplanned tasks. Cliniserve CARE can plan these in a structured manner and delegate them optimally to distribute the workload and ensure completion. This eliminates the need for Post-its, unnecessary chasing after tasks, and constant monitoring. Data exports and interfaces can also support quality management. Tasks can be created both ad hoc and on a recurring basis at various frequencies. Examples include a reminder function for organizational tasks (e.g., ordering supplies and medications, patient admission), recurring tasks (disinfection of work materials, medication checks), or ad hoc tasks (IV administration, vital sign measurement). Tasks can be imported from existing systems (for example, via the HIS from the LEP catalog) or maintained within Cliniserve.
As a rule, certain tasks are defined and configured centrally, particularly in the area of quality management. Others can also be configured on a ward-by-ward basis or triggered ad hoc by staff members. Reading data from legacy systems is generally straightforward via file server access, whereas writing data back to documentation systems requires a corresponding interface from the vendor. For quality management, Cliniserve can generate exports in any format and automatically deliver or store them.
