Prompt responses and transparency for cross-ward searches or inquiries
Streamline cross-departmental reports, search processes, and communications, and promote transparency.
Central departments, such as management, and staff on individual wards can create cross-ward requests (e.g., regarding the availability of medications or meals). These requests can be narrowed down to specific areas and require acknowledgment and a response from those areas. As a result, processes can be completed significantly faster than by phone and with a documented response. The range of possible applications is broad, but searching for medications (e.g., at night), inquiries about supplies or meals, and reminders regarding training, orientations, or other quality management issues are particularly common.
Both the types of broadcast messages and the permissions for creating them can be flexibly configured. Similarly, you can specify on a case-by-case basis whether and which areas or stations should be included in the distribution list.
"The broadcast feature helps us find medication inquiries more quickly during the night shift and cuts down on phone calls—a major time-saver in our daily work!"
Carina Kammerer, Assistant Director of Nursing at BKH Kufstein
