Clear and prompt communication between nursing staff and building services, rather than phone calls or emails
Quick responses, better planning, and transparency when reporting issues to building services.
Instead of using email or ticket systems, Cliniserve CARE allows staff—and, optionally, even patients—to generate service requests for building maintenance. These requests can be received on mobile devices, categorized, and annotated with comments and estimated completion times. This enables more efficient scheduling for maintenance staff and clearer communication from the nursing staff to patients or residents.
If desired, we can also work together to create the necessary reports for each station individually—after which the go-live can proceed directly in the familiar environment.
An email notification to the building services team would be one option, but the process is most effective as a mobile app for the building services team, as this also helps them save time.
"Everything works wonderfully. It saves a lot of time. Before, we had a real 'paperwork mess.' The slips of paper and orders would easily get lost along the way. This has made things noticeably easier, including for the people who write up the orders..."
Head of Building Services, Raadt Residential Home, Mühlheim an der Ruhr
